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Adobe trackinglog issue

Level 1
Level 1
equested URL '/r/?id=h36c389,7527a3,5a2eb1&p1=%402MNtvYLPFhZbb2hEUBc1HqFpBCf565zCiFXVBuX%2BGyY%3D' cannot be found

and tracking log for totalcount and total open always show 0 even after click on email..Please guide I am new on adobe.

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