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SOLVED

Adobe CRM connector external accounts config error

krishr65170350
Level 1
Level 1

When I tried to configure external accounts for Dynamics 365 CRM. I am facing the below error. I chose Webapi option and provided all the details including Client ID

Anyone faced this issue and pointers will help.Adobe External Account config error.png

1 Accepted Solution
Jean-Serge_Biro
Correct answer by
Community Advisor
Community Advisor

Hello Krishr,

Since July 2017/build 8857, external URL used by Javascript/workflows etc, must be declared in the serverConf.xml file on the Adobe Campaign server(s), urlPermission section:

See Release Notes below:
https://docs.campaign.adobe.com/doc/AC/en/RN.html

If you don't have access to serverConf.xml file, please ask to your administrator to add your required URL for Microsoft CRM.

Regards.
J-Serge

View solution in original post

4 Replies
Jean-Serge_Biro
Correct answer by
Community Advisor
Community Advisor

Hello Krishr,

Since July 2017/build 8857, external URL used by Javascript/workflows etc, must be declared in the serverConf.xml file on the Adobe Campaign server(s), urlPermission section:

See Release Notes below:
https://docs.campaign.adobe.com/doc/AC/en/RN.html

If you don't have access to serverConf.xml file, please ask to your administrator to add your required URL for Microsoft CRM.

Regards.
J-Serge

View solution in original post

florentlb
Level 10
Level 10

Hi Krish,

Could you have a look at Jean-Serge's suggestion?

Florent

krishr65170350
Level 1
Level 1

Thank you. It got sorted out. URL was got added to the xml