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SOLVED

Adobe Campaign Standard- get list of hard bounced/blacklisted users

rahulkad29786
Level 3
Level 3

Hi All,

In Adobe Campaign Standard,how we can get the list of hard bounced/blacklisted customer and how we can share that on daily basis in the form of a report?

Thanks in advance

1 Accepted Solution
ramon_bisswanger
Correct answer by
Employee
Employee

Thank pablo, somehow I did not get email notification on the previous question but only work based on the mails 😉

Rahul:

Update data is not the required item here.

You would need to use Query activity.

Then change target dimension to addressStatus resource.

Thus contains all quarantine records.

There you can filter on type (quarantined, blacklisted, ...)

View solution in original post

6 Replies
ramon_bisswanger
Employee
Employee

There are few options:

* Delivery Logs (broadLog) are containing the bounce information on a delivery level

* Quarantine table (addressStatus) are containing the list of all bounces addresses

There is no reporting containig the bounce addresses just statistics on anonymous level.

You could setup a workflow with scheduler to extract data + upload to a SFTP server or so

rahulkad29786
Level 3
Level 3

Thanks ramon, for the update!

as of the reports we can only get the count of the bounced or blacklisted emails.

But is there any way to get the exact recipient list who are being blacklisted or whose getting hard bounced?

Should a workflow will be implemented for this or reports can provide the data as well?

ramon_bisswanger
Employee
Employee

The list you can only get via a workflow / manually in the UI.

Reporting indeed will only give the count

rahulkad29786
Level 3
Level 3

ok.

I tried using "Data Update" activity in the workflow to get the recepient list via a specific condition applied,

but that also does not seem working.

pablo_rosero1
Level 10
Level 10

Hi ramon.bisswanger,

Any other great helpful ideas to help Rahul?

Thank you for your contribution!

ramon_bisswanger
Correct answer by
Employee
Employee

Thank pablo, somehow I did not get email notification on the previous question but only work based on the mails 😉

Rahul:

Update data is not the required item here.

You would need to use Query activity.

Then change target dimension to addressStatus resource.

Thus contains all quarantine records.

There you can filter on type (quarantined, blacklisted, ...)

View solution in original post