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The 4th edition of the Campaign Community Lens newsletter is out now!

Adobe Campaign-send mail failure


Level 2

Hi Team,

I'm facing an issue while sending out a mail by Adobe Campaign v7.

After several test,i found a very strange phenomenon,as follows:

when i successfully sent an email with Campaign,i continue to send the same mail by dumplicating,

however,sometimes it fails,and the rate of failure is very high.

What is the cause of the result?

Appreciate your help on this.

Thanks and regards


2 Replies


Level 10

Hi Li,

Can you describe the steps you take to get this behavior? Do you only proceed by duplicating successfully sent emails? Don't hesitate to share screenshots as well.

Let me know,



Level 2

Hi florentlb,

Just now, I tried to replicate the phenomenon, but without success, even the failed mail sent the other day by duplicating was also successful. Keep the question until I meet again and then paste it out.

Thank you very much for your reply.

Best regards