Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

Auto Updating an Audience Count

Avatar

Avatar
Ignite 10
Level 6
Bobby_JS
Level 6

Likes

78 likes

Total Posts

108 posts

Correct reply

14 solutions
Top badges earned
Ignite 10
Give Back 50
Ignite 5
Ignite 3
Validate 1
View profile

Avatar
Ignite 10
Level 6
Bobby_JS
Level 6

Likes

78 likes

Total Posts

108 posts

Correct reply

14 solutions
Top badges earned
Ignite 10
Give Back 50
Ignite 5
Ignite 3
Validate 1
View profile
Bobby_JS
Level 6

21-03-2019

Currently we import a large number of stand alone lists into ACS and save these as an Audience (Type: List).

When you go into each Audience, it has a number count, and a 'Count Date' listed. Unfortunately that 'Count' number doesn't automatically update - it's a static number that relates to the original number of a list. The count date seems to update each time that audience is used for a mailing, but by looking at it, it suggests that the count number, would relate to the count date, which is not true.

Of course over time mailing lists deteriorate, so the list gets smaller unless we get sent an updated version, and often we get asked to report on how many people are on a particular list. To get that number we either have to count it via workflow, or scroll down, continually load ALL of the records until the number in the top right displays.

It would be very useful if the Count number was dynamic and automatically updated, or had the option to allow us to easily recalculate the count number.

count-discrepency.jpg

2 Comments

Avatar

Avatar
Affirm 1
Employee
Perrininho
Employee

Likes

0 likes

Total Posts

42 posts

Correct reply

1 solution
Top badges earned
Affirm 1
Give Back
Establish
View profile

Avatar
Affirm 1
Employee
Perrininho
Employee

Likes

0 likes

Total Posts

42 posts

Correct reply

1 solution
Top badges earned
Affirm 1
Give Back
Establish
View profile
Perrininho
Employee

29-05-2019

Hello,

The count function is costly. Automate this is not our priority.

Now, it's maybe possible to build a workflow for updating this value on a daily basis.

Avatar

Avatar
Applaud 1000
Employee
Sukrity_Wadhwa
Employee

Likes

236 likes

Total Posts

1,076 posts

Correct reply

45 solutions
Top badges earned
Applaud 1000
Give back 600
Give Back 500
Give Back 400
Give back 300
View profile

Avatar
Applaud 1000
Employee
Sukrity_Wadhwa
Employee

Likes

236 likes

Total Posts

1,076 posts

Correct reply

45 solutions
Top badges earned
Applaud 1000
Give back 600
Give Back 500
Give Back 400
Give back 300
View profile
Sukrity_Wadhwa
Employee

03-02-2021

As mentioned, this is not in the product roadmap.

Status changed to: Declined