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The 4th edition of the Campaign Community Lens newsletter is out now!

Tracked URLs Signature Issue



Information has been added about the tracked URLs signature issue in a guideline documentation: Tracked URLs Signature Issue


As per recent developments, tracked URLs can fail when URL signature is active in Campaign. Some mailboxes can be more impacted than others, as some companies have specific security tools which can impact links and alter the URL signature mechanism.

If you are impacted by this, then refer to the guideline documentation for best practices and recommendations along with the steps to do it.


In case you have any questions, please feel free to post them below or reach out through the community Q and A section. 
In case you have any ideas and/or suggestions regarding the Campaign Classic product, then kindly submit them here.


1 Reply


Level 6

Hello is there any documentation that describe exactly what is doing the URL signature functionality?



Hi @LaurentLam,


Here's a documentation that describes the signature mechanism when personalizing URLs: Signature mechanism


Hope this is helpful!