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Reason about delivery status "Not defined"

sahilpsi
Level 1
Level 1

Hi guys,

I have one campaign that is targeting 1000 recipients but once the delivery is out it didn't sent to one person and status is showing "Not defined" in delivery dashboard. Can you please tell me not defined signify to what here ?

Thanks

Sahil

3 Replies
pierrec70731455
Level 5
Level 5

Hi,

Can you share some printscreen of the delivery dashboard and logs of the delivery?

Kind regards,

Pierre

sahilpsi
Level 1
Level 1

Hi Pierre,

Thanks for ur reply.

PFA screenshot as you requested.

Delivery Audit.png

Delivery Dashboard_LI.jpg

Thanks

Sahil