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Error while exporting report in excel format

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amritvprakash
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amritvprakash
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12-09-2019

I am encountering an error while trying to export a report built on cubes in excel format , are we missing any library(libreoffice is installed) or any other configuration?

Reference doc: Creating indicators

Screenshot 2019-09-12 at 8.58.12 PM.pngScreenshot 2019-09-12 at 8.58.16 PM.png

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wodnicki
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16-09-2019

Hi,

Check that LibreOffice's path is set in the Campaign user's env.

E.g. for Windows, the var could be: OOO_BASIS_INSTALL_DIR="C:\Program Files (x86)\LibreOffice 5\"

Thanks,

-Jon

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16-09-2019

Hi Jon,

Can you help me with the steps please?

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kapilKochar
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16-09-2019

Hi ,

Please refer Installing packages and check

Environment variables section for more details.

Thanks,

Kapil

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16-09-2019

The lines are already thereScreenshot 2019-09-17 at 10.46.16 AM.png

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kapilKochar
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16-09-2019

Hi,

1. Don't you have any errors in the web.log file about this report?

2. can you please check other export options like PDF,office. Is error same for PDF as well?

3. I am assuming OpenOffice installed on the frontal web server and  applicative server as well? Is that correct?

-Kapil

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16-09-2019

Hi Kapil,

No errors in the log, PDF is working fine. Yes open office is installed.

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samirn3178334
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04-03-2020

Bonjour;

 

Avez-vous trouvé une solution, car je rencontre le même problème !

 

Merci