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davidl14970702
davidl14970702
Level 4
April 9, 2019

Delivery Canceled

  • April 9, 2019
  • 2 replies
  • 8025 views

This is on a continuous delivery, where I have not stopped. It is currently still sending. I can see opens and clicks, but I am also seeing this message on the delivery logs of the delivery.

04/06/2019 9:40:31 PM Delivery canceled  Message could not be processed before the delivery limit date.

Can anyone explain the delivery limit date?

I don't have any settings that would impact the delivery date (that I know of).

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    2 replies

    Gigazelle
    Adobe Employee
    GigazelleAdobe Employee
    Adobe Employee
    April 26, 2019

    Hi David, what product is this for?

      davidl14970702
      davidl14970702Author
      Level 4
      May 13, 2019

      Adobe Campaign Classic.

      Im not sure why this got posted here.

        Craig_Thonis
        Adobe Employee
        Craig_ThonisAdobe Employee
        Adobe Employee
        May 13, 2019

        Hi David,

        The Delivery Limit Date is based on your delivery's validity settings. This can be found in your delivery Properties section within the Validity tab.

        See below as an example:

        The delivery date error that you are getting is based on the "Length of Delivery" setting.  This means that after the contact date, the delivery will continue to send for X number of days (in this case 1 day).  After which any further attempts to send will fail with the error that you are seeing.

        This setting only applies to sending, it does not apply to tracking, so any recipients that have received the delivery can still have opens and clicks register even after the Length of Delivery has passed.

        Regards,

        Craig

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