☕[Adobe Campaign Community Q&A Coffee Break] Oct 7th, 8am PT: Tony Nguyen, Senior Technical Consultant☕

[Sukrity_Wadhwa]

Join us for our next Adobe Campaign Community Q&A Coffee Break, on Thursday, October 7th, 2021 @ 8am PT

Register here for this Adobe Campaign Community Q&A Coffee Break.

We'll be joined by Tony Nguyen aka @tonnguyen-atx, Senior Technical Consultant for Adobe Campaign, who will be signed in here to the Adobe Campaign Community to chat directly with you on this thread to take your Adobe Campaign questions pertaining to his areas of expertise: 

• Preparing for Future Releases, Upgrade Planning, Testing, etc.

REQUIREMENTS TO PARTICIPATE 

1. Must be signed in to the Community during the 1-hour period 
2. Must post a Question about Adobe Campaign Coffee Break topic on this thread
3. Think of this as the Adobe Campaign Community equivalent of an AMA, (“Ask Me Anything”), and bring your best speed-typing game

INSTRUCTIONS

1. Click the blue “Reply” button at the bottom right corner of this post
2. Begin your Question with @tonnguyen-atx

Tony is a Senior Technical Consultant for Adobe Campaign and has over 15 years experience architecting and implementing cross-channel marketing platforms like Campaign – translating complex requirements into customized, marketer friendly solutions. He has deep familiarity with the platform's lifecycle from the onboarding to daily operation to ongoing maintenance and optimization.

[acc_acs]

@Sukrity_Wadhwa 

What are the steps to get an Adobe Campaign certification?
Is there a website with test preparation simulations?

Regards

Paulo

[tonnguyen-atx]

Hi Paulo,

Acquiring your Adobe Campaign certification is a combination of study and experience. You can visit https://learning.adobe.com/certification.html?solution=Adobe%20Campaign to see the various certificates you can acquire, depending on your particular area of focus, and the expected requirements for the exam. You can click into the specific certificates for additional information, including exam guides. For example, when I pursued my certification as an Adobe Campaign Classic Developer I used the following guide, which included a link to a sample test: https://spark.adobe.com/page/dAcIMIvjrZr3S/

[tonnguyen-atx]

Hello Everyone,

Happy to be here and chatting with you all today. I look forward to answering your questions related to build upgrades.

[Sukrity_Wadhwa]

Hi @tonnguyen-atx,

Good to have you here in the Community Coffee Break!

One question we get asked a lot is that what’s the best practice to follow when it comes to scheduling for upgrades?

[tonnguyen-atx]

Hi @Sukrity_Wadhwa,

The best way to schedule upgrades to contact customer care and they will help get your upgrades scheduled based on available days and time slots. Upgrades can be scheduled Mondays-Thursdays during one of the following time slots:

UTC (0-23)	ET	CT	MT	PT
2:30	10:30pm	9:30pm	8:30pm	7:30pm
5:30	1:30am	12:30am	11:30pm	10:30pm
9:00	5:00am	4:00am	3:00am	2:00am
11:30	7:30am	6:30am	6:30am	4:30am

A few other items to note:

1. We will always upgrade your lower environments (e.g. stage) before your production environments.
2. If you use Message Center, your Message Center instance(s) must be upgraded before your Marketing instance(s).
3. For Hybrid-hosted customers, your Mid-Sourcing instance(s) must be upgraded before your on-premise Marketing instance(s).

Please note that upgrades are not available on Noida Holidays.
See: https://benefits.adobe.com/in/time-off/vacation-and-national-holidays

[rahulg12032086]

Hi Tony, 
Interested to know more on the Campaign V8 architecture and the future of Adobe campaign.

Thanks

Rahul

[tonnguyen-atx]

Hi Rahul,

You can find an Architecture overview in our Developer resources available at: https://experienceleague.adobe.com/docs/campaign/campaign-v8/architecture/architecture.html?lang=en

Along with the architecture overview, I'd recommend reviewing all of the developer resources to better understand the general principles of v8.

In regards to the future of Adobe Campaign, all I can say is the future for Campaign is bright. We are continually making investments in Adobe Campaign and if you would like insights into the roadmap, please reach out to your CSM/partner manager and we will gladly share what is in our roadmap.

[rahulg12032086]

Thanks a lot Tony..

[mynameistoocommon]

Hi @tonnguyen-atx,

Appreciate you taking the time to answer our questions today! Can you please highlight some of the differences when it comes to Gold Standard and non-Gold Standard?

[tonnguyen-atx]

Hi @mynameistoocommon,

Adobe Campaign uses a stack of technologies to deliver value to our customers. The Gold Standard release was designed to ensure that our customers are using the most up-to-date versions of the stack to deliver superior security, stability, and performance.

If you are running an older version of Campaign, Adobe encourages you to move to the latest Gold Standard. This will ensure that your account is secure from vulnerabilities, as well as leveraging updated performance technology. This upgrade will also position your account for upgrades to the latest and greatest releases on the regular, non-Gold Standard track.

[mynameistoocommon]

Thank you kind sir.

[tonnguyen-atx]

Thank you to everyone who participated today, I hope the information I provided was helpful. In general, I would encourage all of you to adopt a routine upgrade schedule to ensure that you are on the most secure, most stable and most performant version of Adobe Campaign. (Adobe strongly recommends upgrades twice a year)

Additionally, I'd like to share some useful resources to help you plan and prepare for your routine upgrades:

1. Build Upgrade FAQ - to familiarize yourself with the over process and resources you'll need to upgrade: https://experienceleague.adobe.com/docs/campaign-classic/using/getting-started/starting-with-adobe-c...
2. Release Notes - Understand the benefits you'll gain with the latest release: https://experienceleague.adobe.com/docs/campaign-classic/using/release-notes/latest-release.html
3. Deprecated/Removed Features - Identify updates to the product that may require changes to your implementation and test plan: https://experienceleague.adobe.com/docs/campaign-classic/using/release-notes/deprecated-features.htm...

[Sukrity_Wadhwa]

Thanks for putting this together @tonnguyen-atx! This is supremely insightful. 

[Sukrity_Wadhwa]

Thanks a lot @tonnguyen-atx  for taking out the time to chat with us today! It was extremely helpful for the Community.