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SOLVED

Unable to target recipient with leap year and non leap year birthday with same delivery

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Employee

Hi team, I want to make a birthday campaign that can target recipients whose birthday falls on a leap year and nonleap year, I am following the steps from this document.

 

https://experienceleague.adobe.com/docs/campaign-classic/using/automating-with-workflows/use-cases/d...

 

and using recurring delivery 

 

Mrityunjay_0-1656851958470.png

But the campaign goes in the paused state it does not reach delivery,

Mrityunjay_1-1656852206531.png

 

 

but if I use the separate recurring delivery for leap and the nonleap year it works.

Mrityunjay_2-1656852306855.png

 

Please help me with how I can use a single delivery for both.

 

1 Accepted Solution

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Correct answer by
Community Advisor

Hello @Mrityunjay 

 

The workflow goes in pause state because you have 2 incoming transitions in the delivery. You should have only one incoming transition.

 

Instead of checking conditions with test activity use a split and then do a union.

 


     Manoj
     Find me on LinkedIn

View solution in original post

1 Reply

Avatar

Correct answer by
Community Advisor

Hello @Mrityunjay 

 

The workflow goes in pause state because you have 2 incoming transitions in the delivery. You should have only one incoming transition.

 

Instead of checking conditions with test activity use a split and then do a union.

 


     Manoj
     Find me on LinkedIn