This error is coming while i am opening my recipients node in navigation hierarchy. | Community
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Adobe Employee
SmritiFotedarAdobe Employee
Adobe Employee
July 6, 2022
Question

This error is coming while i am opening my recipients node in navigation hierarchy.

  • July 6, 2022
  • 1 reply
  • 1194 views

I am unable to resolve this error. Does anyone know why it comes?

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1 reply

CedricRey
CedricRey
Level 5
July 7, 2022

Hi  @smritifotedar 

It seems the problem comes from the join conditions.

I suppose that the problem is on folder id : all the others joins are "LEFT JOIN". Those "LEFT JOIN" should not be a problem, even if there is no datas related to the recipient.

Are you trying to open the recipient from a view ? (views are folder that show everything, with colored label in blue or light green in the tree). These could explain that you can see the recipient, but maybe the folder associated have been deleted and it's impossible to open details.

You can try to select the line of these recipient in the list, right click, "Actions >" > "Update selected line" and change the @folder-id value for a existing one ?

As usual, I can be wrong 😉

 

Cedric

    S
    Adobe Employee
    SmritiFotedarAdobe EmployeeAuthor
    Adobe Employee
    July 7, 2022

    Hi cedric

    I have tried updating the folder id by the same approach that you mentioned. But it is resulting in the dispersing of data from the recipient folder. Can you guide how to solve this error without affecting the data in recipient folder

    Sukrity_Wadhwa
    Community Manager
    Sukrity_WadhwaCommunity Manager
    Community Manager
    July 28, 2022

    Hi @cedricrey, 

    Can you please help @smritifotedar further with their query?

    Thanks!

    Sukrity Wadhwa
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