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Syntax Error on SMS Recurring Delivery

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Level 2

Hi Team,

I was getting syntax error on recurring SMS delivery and below is the same.

harshalp2212386_0-1674053566365.png

I am wondering what syntax error causing this as this is simple non personalized SMS delivery.

So I clicked the option below and issue got resolved on workflow level but did not received the SMS.

harshalp2212386_1-1674053784390.png

 

Can anyone please explain what went wrong? or what could be the possible issue?

2 Replies

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Employee Advisor

@harshalp2212386 -

Can you please confirm what build you are on?

Did you have any recent upgrades on this instance, and if there any errors in the post-upgrade logs?

Have you added any extension activity to Javascript, and is it custom?

For the second part, in cases where the Recurring Delivery activity doesn't add it to the outbound schema by default, only then you need to enable the check-box "Do not retrieve the target population".

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Administrator

Hi @harshalp2212386,

Were you able to resolve this query or do you still need more help here? Do let us know.

Thanks!



Sukrity Wadhwa