We're trying to send Delivery information over to our CRM system, but are encountering significant slowness and eventual timeouts. I'm curious if others have experienced the same situation? How do you send email information into CRM?
This works perfectly on a small scale, however when put to our actual sending scale, it appears to send only 500 records every 4 minutes -- this results in hours of transmitting data and then the connector activity eventually times out and stops transmitting. Adobe support found at its peak it was sending as many as 51K per hour, but this is still well short of our desired goal.
- Customer service needs insights into the email sends right away, because thats when customers call in.
So my question is -- what do you send over to CRM? Do you experience latency when at scale? What other ways to manage to populate closer to real time information about email sends into your CRM system?