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Scheduled Campaign

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Level 6

What are the possible reasons, a campaign can run before its scheduled run?

1 Accepted Solution

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Correct answer by
Community Advisor

Hi @Sanjana12 

 

Yes, the wakeup call forced the workflow to start and run the all the pending activities.

 

AkshayAnand_0-1697186011343.png

 

Regards

Akshay

 

View solution in original post

3 Replies

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Community Advisor

Hi @Sanjana12 ,

Any delivery got created in your campaign before the campaign's start date? If so, there is no connection between a delivery and its campaign start & end dates. Campaign start and end date is just a representation for marketing users.

 

Or,

If you have a campaign workflow scheduled at 8AM, but if you see a delivery got created before that, might be a reason some campaign operator had 'executed the pending task' by right clicking the Scheduler.

ParthaSarathy_1-1696845407586.png

 

Or, If you configured a scheduler to Run at 8AM, and if the Server is configured at EST timeZone, then the delivery will be triggered at 8AM EST. But if you want the delivery to be triggered at 8AM IST or other timezones, then in Scheduler >  Advanced tab > Select the required timezone

ParthaSarathy_0-1696845266390.png

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Level 6

Hi, the workflow was started and 'wake up" was applied on it to send a proof and later the workflow was stopped.Do you think that messed up the schedule ?

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Correct answer by
Community Advisor

Hi @Sanjana12 

 

Yes, the wakeup call forced the workflow to start and run the all the pending activities.

 

AkshayAnand_0-1697186011343.png

 

Regards

Akshay