Reminder Email Scheduling Post booking Appointment

[ItyBala]

I like to send out 2 reminder email for Booked Appointment recipients :

Same day of Appointment at Morning time
10 minutes before

what setup needs to be require for the same?

[Jonathon_wodnicki · Accepted solution]

Hi,

Follow these steps:

1. Check that all timezones are the same and the correct one. These are:
   • Server timezone (the operating system of the machine running the application software)
   • Database timezone (the db session of the Campaign user, stored in xtk option wdbcTimeZone)
   • Workflow timezone (default is fine)
   • Delivery timezone (default is fine)
   • Operator timezone (not relevant, but confusing if different)
2. Create a campaign with 2 workflows:
   • Scheduler every day @6 AM
   • Scheduler every 15? minutes, or whatever the appointment intervals are, offset -10 minutes

Thanks,

-Jon