Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn more

View all

Sign in to view all badges

"signing id" error in delivery logs

roro_coeur
Level 3
Level 3

Hello,

 

For the past 3 or 4 months, for some reason, some of our delvery logs return a strange error "signing id" : 

 

Capture.PNG

 

For a same delivery template (same code), part of the sendings are OK, a little part of it return this error.

 

Example of a full error:

signing: id=h94df6782%2C27370b0e%2C2740c87e&p1=abc-2007-ww-fr-00-1&p2=abc-2007-ww-fr-00-1&p3=WW-FR-NA-NA&p4=cd897e3abd4b936877ddb310f27a41b47b6849f529cfefa714b7e70340c1e7de signing: id=h94df6782%2C27370b0e%2C2740c87f&p1=%40E2oJAu%2FyXs4j6TUtona113MQjaPhEQX4citUi072EMg%3D signing: id=h94df6782%2C27370b0e%2C2740c880&p1=xxxx%40xxx.com&p2=693724465 signing: id=h94df6782%2C27370b0e%2C2740c881&p1=abc-2007-ww-fr-00-1&p2=abc-2007-ww-fr-00-1&p3=WW-AR-NA-NA&p4=cd897e3abd4b936877ddb310f27a abc-2007-ww-fr

 

it is pointing to tracked URL parameters as you can see with p1=, p2=, etc.

 

Have you ever seen this error?

 

Thank you for your help

2 Replies
amritakedia_epsilon
Level 3
Level 3

Can you please copy and paste the entire error please . you can remove any client data .

roro_coeur
Level 3
Level 3
Hello, I have edited my initial post with an entire error.. hope this helps..