Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

The 4th edition of the Campaign Community Lens newsletter is out now!

"signing id" error in delivery logs


Level 3



For the past 3 or 4 months, for some reason, some of our delvery logs return a strange error "signing id" : 




For a same delivery template (same code), part of the sendings are OK, a little part of it return this error.


Example of a full error:

signing: id=h94df6782%2C27370b0e%2C2740c87e&p1=abc-2007-ww-fr-00-1&p2=abc-2007-ww-fr-00-1&p3=WW-FR-NA-NA&p4=cd897e3abd4b936877ddb310f27a41b47b6849f529cfefa714b7e70340c1e7de signing: id=h94df6782%2C27370b0e%2C2740c87f&p1=%40E2oJAu%2FyXs4j6TUtona113MQjaPhEQX4citUi072EMg%3D signing: id=h94df6782%2C27370b0e%2C2740c880& signing: id=h94df6782%2C27370b0e%2C2740c881&p1=abc-2007-ww-fr-00-1&p2=abc-2007-ww-fr-00-1&p3=WW-AR-NA-NA&p4=cd897e3abd4b936877ddb310f27a abc-2007-ww-fr


it is pointing to tracked URL parameters as you can see with p1=, p2=, etc.


Have you ever seen this error?


Thank you for your help

2 Replies


Level 3

Can you please copy and paste the entire error please . you can remove any client data .