Hi Campaign Fam,
We're currently building a workflow (and implementing push notifications) where:
- If a user has our app installed, we will send them a push notification
- If a user does not have an app, we will send them an email instead
- If the user does not have an email address (or blacklist etc) we will send an SMS
Question:
How do I know if a user has turned off push notifications to their device? I'm aware of the mobileAppOptOutMgt workflow, however it seems that this only de-registers devices that have actually been deleted, but not devices with push disabled.
I don't want to quarantine a device on delivery failure because if they turn notifications back on, then I want to be able to contact via push notification again.
Thanks!
