Opt out or unsubscription link

[Manpreet1]

• Hi all,

I want to launch a campaign for a new product  And I want to further target only the customers who are interested in the product. I am confused whether I use opt out but it'll blacklist the email addresses. I just want the opt out link for this particular service. Can anyone shed a light on this? I will be really thankful

[Amine_Abedour · Accepted solution]

Hello @Manpreet1,

You can use ''Service and Subscriptions" for this.

Here is the link to documentation : https://experienceleague.adobe.com/docs/campaign-classic/using/sending-messages/subscriptions-and-re...

step 1 : create a service for your product (something like ''interested in product X'')

step 2 : create a webapp that unsubscribe recipient from this service

step 3 : subscribe all your first target to this service and launch the campaign with the link to the webapp

step 4 : for futur target, use the subscription to the service to filter your target

Br,

Amine