no connection could be made because the target machine actively refused it adobe campaign | Community
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marting66652718
Level 2
September 7, 2022
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no connection could be made because the target machine actively refused it adobe campaign

  • September 7, 2022
  • 3 replies
  • 2420 views

Hello, Im trying to configure a connection to an endpoint but after I have added the url to the serverConf.xml file I get this error.

 

IOB-090007 Network error (connect(), errno=10061: no connection could be made because the target machine actively refused it.)

 

The URL in the API call:

 

https://blabla.no.test.net/CRM/Report/G15/ViewingParticipant?viewingDate=2022-09-02

 

and the configuration in the serverConf.xml file.

<url dnsSuffix="blabla.no.test.net" urlRegEx="https://.*"/>

 

 

Any ideas?

 

Best Regards, 

Martin

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Best answer by Manoj_Kumar

Hello @marting66652718 

 

Looks like the URL permissions are alright else the error would have been something else. Also, the error says the connection was refused by the target machine.

 

My assumption is that the API needed some sort of authorization that is not passed in the headers. Checking the authorization will be a starting point to fixing this issue.

 

3 replies

Manoj_Kumar
Community Advisor
Manoj_KumarCommunity AdvisorAccepted solution
Community Advisor
September 8, 2022

Hello @marting66652718 

 

Looks like the URL permissions are alright else the error would have been something else. Also, the error says the connection was refused by the target machine.

 

My assumption is that the API needed some sort of authorization that is not passed in the headers. Checking the authorization will be a starting point to fixing this issue.

 

Manoj  | https://themartech.pro
    Shubham_Goyal__
    Shubham_Goyal__
    Level 6
    September 9, 2022

    Hi @marting66652718 ,

    From the error logs you shared it can been that the problem is from your endpoint server where it is not accepting connection request made from you campaign server. Now, if you are trying to connect to the endpoint Url from campaign instance then make sure that public IP addresses of your campaign instance is whitelisted on the endpoint server authorization list.

    Br,
    Shubham

      Sukrity_Wadhwa
      Community Manager
      Sukrity_WadhwaCommunity Manager
      Community Manager
      September 21, 2022

      Hi @marting66652718,

      Were you able to resolve this query with the help of the given solutions or do you still need more help here? Do let us know. In case the given solutions were helpful, then kindly choose the one that helped you the most as the 'Correct Reply'.
      Thanks!

      Sukrity Wadhwa
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