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SOLVED

How to use scheduler activity in a certain scenario

avikm32105193
Level 1
Level 1

Hi community,

I am sending promotional emails to my customers in a regular basis in all the weekdays and not in the weekends, out of those who are opening and registering to my email are being sent another email after 10 days. So my problem is if scheduler is not running on the weekends and if some customer's second email is scheduled to be sent on a weekend after a 10 days wait then how will a configure the scheduler?

1 Accepted Solution
DavidKangni
Correct answer by
Community Advisor
Community Advisor

Hi, 

 

I will recommend to use two workflows.

First for initial touch point with a scheduler running weekdays.

Second for 2nd touch point with a scheduler running every day.

 

Thanks,

David

View solution in original post

2 Replies
DavidKangni
Correct answer by
Community Advisor
Community Advisor

Hi, 

 

I will recommend to use two workflows.

First for initial touch point with a scheduler running weekdays.

Second for 2nd touch point with a scheduler running every day.

 

Thanks,

David

View solution in original post

wodnicki
Community Advisor
Community Advisor

Hi,

 

Make 2 workflows:

  1. Every weekday, send a continuous or recurring email with delivery code set
  2. Every weekday, query for recipients who were sent that delivery code on or before 10 days ago. NB this changes the timing from 10 days to 10+ days.

Thanks,

-Jon