Error While Creating a New Campaign

[Sharath_Kumar]

Hi Team,

We are getting an error while creating the new campaign in ACC. The campaign will be created in the background but we are getting an error message as well.

Do we have any workaround to fix this issue ?

[Craig_Thonis · Accepted solution]

Hi Sharath,

I would recommend opening a ticket with Support on this one as a deeper investigation would be required to understand the root cause.

Regards,

Craig

[Pradeep_Kumar_Srivastav]

Hi @Sharath_Kumar See if this helps.

https://experienceleague.adobe.com/en/docs/experience-cloud-kcs/kbarticles/ka-19400