Error in Webapp

[ashish_gra]

Hi everyone 

I using unsubscription webapp and using the public url in my personalization block (url?id=<......>). After sending the email delivery when i try to open the link then it is showing me this.

Kindly help me out with this issue and please provide me the source for reference.

Thank you
Ashish

[Manoj_Kumar_]

Hello @ashish_gra 

After Id, your code should be

<%=escapeUrl(recipient.cryptedId)%>

I can see you are using <%=% which isn't correct.

Also, Make sure your frontal server is working.

[ashish_gra]

Hi @Manoj_Kumar_ 

Thankyou for the information. I have corrected the id as you said and now i am getting this error.

If you know kindly help.

Thanks 
Ashish

[Manoj_Kumar_]

Hello @ashish_gra 

This is a generic error.

• Go to the preview mode of the webApp
• check the debug checkbox
• Then share the screenshot of the actual error.

[ashish_gra]

Hi @Manoj_Kumar_ 

Not getting any error in the preview tab. This is the preview tab and i am getting this.

And if i click on unsubscribe button nothing happens here.

[Manoj_Kumar_]

Hello @ashish_gra  You will have to add an action on the unsubscribe button. What should happen when the user clicks on this button.

Currently, That action does not exist and that is why it is not doing anything.

[ashish_gra]

Hi @Manoj_Kumar_ 

I have create a new webapp and now if i click on unsubscribe then this error comes up.

[Manoj_Kumar_ · Accepted solution]

@ashish_gra  Edit the webApp and review all the mandatory fields to fix this error.

[Sukrity_Wadhwa]

Hi @ashish_gra,

Were you able to resolve this query with the help of the given solutions or do you still need more help here? Do let us know. In case the given solutions were helpful, then kindly choose the one that helped you the most as the 'Correct Reply'.
Thanks!

[ashish_gra]

Hi @Sukrity_Wadhwa 

The issue has been resolved. 

Thanks
Ashish