Disable GDPR downloadable file for privacy requests Adobe Campaign | Community
Skip to main content
david--garcia
david--garcia
Level 10
July 20, 2021
Solved

Disable GDPR downloadable file for privacy requests Adobe Campaign

  • July 20, 2021
  • 1 reply
  • 828 views
Hi Team,
 
How to disable file generation for privacy requests?
 
For privacy requests, even though I disabled "2 Step delete request" and set the request type to delete, it still generates a downloadable file which contains PII data, is there anyway to configure the privacy request module to not generate a downloadable file? currently, a file is generated and valid for 90 days, however, is there any possibility of either disabling this feature to not generate a file or to configure the 90 day period.
 
I checked the serverConfig and the config<instance> file but I do not see any settings for gdpr/privacy, I only found dataPurgeDelay="90" variable under "Privacy request cleanup" which removes data from the nms:gdprRequestData for records older than 90 days.

 

 

<variables dataPurgeDelay="90" dataPurgeDelay-type="number"/>

 

 

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by david--garcia

I created a workflow which consolidates the functionality of the privacy workflows and it speeds up data cleansing as per my business requirements. The important parts are on the green box.

 

Step 2 disables access to the URL on the console and step 3 removes data from the nms:gdprRequestData schema, however, I am not sure if there is a cron job in the background removing any physical files which may remain in the server? any ideas? how to prevent a file being generated in the first place? The file is generated off the database data on gdprRequestData, so cleansing this table automatically prevents file to be generated.

"$(serverUrl)+'/nms/gdpr.jssp?id='+@id"

 

 

 

 

 

1 reply

david--garcia
david--garciaAuthorAccepted solution
Level 10
July 20, 2021

I created a workflow which consolidates the functionality of the privacy workflows and it speeds up data cleansing as per my business requirements. The important parts are on the green box.

 

Step 2 disables access to the URL on the console and step 3 removes data from the nms:gdprRequestData schema, however, I am not sure if there is a cron job in the background removing any physical files which may remain in the server? any ideas? how to prevent a file being generated in the first place? The file is generated off the database data on gdprRequestData, so cleansing this table automatically prevents file to be generated.

"$(serverUrl)+'/nms/gdpr.jssp?id='+@id"

 

 

 

 

 

Terms & ConditionsAccessibility statement

Loading footer...