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SOLVED

Disable GDPR downloadable file for privacy requests Adobe Campaign

David__Garcia
Level 8
Level 8
Hi Team,
 
How to disable file generation for privacy requests?
 
For privacy requests, even though I disabled "2 Step delete request" and set the request type to delete, it still generates a downloadable file which contains PII data, is there anyway to configure the privacy request module to not generate a downloadable file? currently, a file is generated and valid for 90 days, however, is there any possibility of either disabling this feature to not generate a file or to configure the 90 day period.
 
I checked the serverConfig and the config<instance> file but I do not see any settings for gdpr/privacy, I only found dataPurgeDelay="90" variable under "Privacy request cleanup" which removes data from the nms:gdprRequestData for records older than 90 days.

 

 

<variables dataPurgeDelay="90" dataPurgeDelay-type="number"/>

 

 

GDPR Privacy
1 Accepted Solution
David__Garcia
Correct answer by
Level 8
Level 8

I created a workflow which consolidates the functionality of the privacy workflows and it speeds up data cleansing as per my business requirements. The important parts are on the green box.

 

Step 2 disables access to the URL on the console and step 3 removes data from the nms:gdprRequestData schema, however, I am not sure if there is a cron job in the background removing any physical files which may remain in the server? any ideas? how to prevent a file being generated in the first place? The file is generated off the database data on gdprRequestData, so cleansing this table automatically prevents file to be generated.

"$(serverUrl)+'/nms/gdpr.jssp?id='+@id"

 

 

David__Garcia_2-1626748034836.png

 

David__Garcia_1-1626747891955.png

 

 

View solution in original post

1 Reply
David__Garcia
Correct answer by
Level 8
Level 8

I created a workflow which consolidates the functionality of the privacy workflows and it speeds up data cleansing as per my business requirements. The important parts are on the green box.

 

Step 2 disables access to the URL on the console and step 3 removes data from the nms:gdprRequestData schema, however, I am not sure if there is a cron job in the background removing any physical files which may remain in the server? any ideas? how to prevent a file being generated in the first place? The file is generated off the database data on gdprRequestData, so cleansing this table automatically prevents file to be generated.

"$(serverUrl)+'/nms/gdpr.jssp?id='+@id"

 

 

David__Garcia_2-1626748034836.png

 

David__Garcia_1-1626747891955.png

 

 

View solution in original post