Concerns regarding Gold Standard 11 Update

[Roxie423]

Dear all,

We were recently noticed of the Gold Standard 11 update. After talking to the customer care, it seems that the update may change certain settings back to default (e.g. typology rules, MX management). 

We are wondering what else could be changed back to default and if there is a way to export all the necessary settings so that once the update is done they can be imported to apply all the customizations?

Thanks in advance.

Best,

Roxie

[Darren_Bowers · Accepted solution]

Hi @Roxie423 - It sounds like the standard warning that if you have modified any of the built-in system default objects like default typology rules, templates, etc then when the server is updated, these objects will be reverted to their default (unmodified) state. If you haven't modified any of these default system objects, you should be ok when the update happens

Cheers

Darren

[Roxie423]

@Darren_Bowers Thank you for your reply. It seems that we have changed one of the typology rules, the input form for recipient, and maybe some web analytics technical workflow. I am wondering how can we save a backup of these?

[Darren_Bowers]

Hi @Roxie423 - You should be able to export any of the assets you modified in a simple package and save that as an XML file on your local.This can then be re-imported after the update is complete.

The real issue here is - if the Gold Standard update contains changes to these files, you will have to manually merge your changes back into the new file. If you just import the old package back over the updated version of Campaign you might likely break whatever fixes came in via the update file. The is why Adobe recommend to never modify the built-in objects.

Thanks Darren