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Adobe Campaign Classic Community is now Adobe Campaign Community! Read here for more details
☕ Join us for our next Adobe Campaign Community Q&A Coffee Break, on Thursday, November 11th, 2021 with Anh Tran, Technical Consultant @ 8 am PT HERE ☕

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    MarkVeriteer
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    byMarkVeriteer
    01-08-2019
    Hi, Does anyone know how to ensure a customer who's email address is quarantined, gets removed by the GDPR deletion workflow? For example; - Customer requests deletion (customer is already quarantined) - GDPR deletion workflow runs - Customer's details get removed from all the relevant tables - Emai...

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    bysomasundaramhal
    01-08-2019
    Hi,I want to understand the tracking URL formula.The code is:<% if( typeof strPurlTrackingServer!="undefined" && strPurlTrackingServer.toString() ) { %><%= strPurlTrackingServer %><% } else { %><%@ include option='NmsTracking_ServerUrl' %><% } %>/r/?id=<%=type.substr(0, 1) + (message.id<0 ? (message...

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    byihm185
    31-07-2019
    Hello everyone,We have some rejected recipient records in our outbound lead queue which was supposed to go to salesforce but didn't because of an error message in outbound lead history "First Name is mandatory. Please fill up the First Name field" which is under the column "Salesforce Error Message"...

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    byMarkVeriteer
    31-07-2019
    Hi there, We currently have Adobe Campaign Classic v7 9031 and we have an integration between AEM and Campaign classic already created that allows us to sync email templates. However recently I watched a webinar on the offer engine & the ability to use AEM assets within the edit area of offer creati...

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  • 31-07-2019
    Greetings,I am trying to test a very simple scenario on my local install of Adobe Campaign Classic v7 of using an external recipient table for selection & targeting and every time when a delivery is executed I am getting an error "The schema for recipients specified in the transition ('') is not com...

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    bynaveenj10058761
    31-07-2019
    HiWhile creating a shared audience in ACC I am getting the permission error.I have all the following required access.- access to audience libraries- Admin credentials-File Access-Import-Insert Folders-Program Execution-Recipient Import-SQL Script ExecutionCan you please let me know what could be the...

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    byjoydeep_kundu
    30-07-2019
    Hello All,I am trying to connect FB with Adobe Campaign. Followed steps mentioned in online documentation. Access delegation is successful and also able to sync the pages.But not able to post the messages in FB page.Please help.Thanks & Regards,Joydeep

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    byTobeyDallas
    30-07-2019
    Hello.I have an unsubscribe URL that links to an outside application. The URL is sending the email address as "address%40domain.com" and the application is expecting the actual @ sign in the email address. Is there a way to get Adobe to include this in the link instead of the code? Of course this co...

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    byrestjh
    30-07-2019
    I want to use a Kafka as a FDA. IF it possible ,I would like to get a guide document . I also want to know if future problems can arise in this case.Thanks.

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    bydusandj
    30-07-2019
    Hi, I've created a workflow which has Query Activity, followed by Data Extraction and finally a File transfer.Everything works fine, however when I try to configure the Data Extraction activity I'm getting some weird results.I've configured it to export the data from Query activity into the CSV file...

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    byRaulOcana
    29-07-2019
    Hi guys,Due ACC doesn't track changes (old value vs new value) of recipient's fields, it is necessary to implement an audit tracking system so it stores every change or at least the last change on a specific field?For instance, I want to track the date+time and the campaign where a user opted-out fr...

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    bybjoernkoth
    29-07-2019
    Hey guys,I am fairly new to Triggers and have a very basic question.I've been playing around with the filter conditions and would like to set up a basic cart abandonment case where I want to make sure the user has viewed the cart with 1..n products (names taken from the analytics tracking request) b...

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    bynaveenj10058761
    29-07-2019
    Hi,I am trying to implement the Adobe campaign and Triggers integration. I have installed the Pipeline XML package and have setup triggers in Adobe Analytics. Pipeline sequence generator is running as well.I can see that the Trigger Event data is flowing to PipelineEvent schema in Adobe campaign but...

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    byeriku40433679
    28-07-2019
    Hi all,I have an operator group that's allowed access to only one folder just under the root path (e.g. /myfolder1) . Everything is running fine, but there is a recent push to organise all the different base folder names to standardise them so i renamed it to something more descriptive /My Folder 1/...

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    byrobertc66522596
    26-07-2019
    Hello,We are investigating opening the mobile channel through campaign. Has anyone integrated with Sinch before? Curious for your experience and also how you set up the external agent.Thank you,Robbie

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    bysalvdangelo
    26-07-2019
    Hello Adobe Campaign Classic​I would like to understand how is it possible to specify in an Android or iOS delivery:- the window of the mobile app where the user shall land after clicking- additional tracking parameters in an email delivery you normally append to the URL like that:https://myPage.com...

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    bynaveenj10058761
    25-07-2019
    Hi,I have implemented the Adobe Campaign and Analytics Integration and can see open and clicks information for each delivery (CID) in Analytics as shown in the screenshot below.But when I am trying to create the same table for BroadlogID (BID) then all broadlogID values are set to 'Unspecified' or t...

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    byADB407207
    24-07-2019
    Hi,I am invoking HttpCleintRequest asynchronously from the JavaScript within the workflow. “compete” function is working fine in all scenarios the except following – In case of invalid authorization token (due to validity expiration) it’s not invoking the complete handler. So, HttpClientRequest.wait...

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    byVisakha
    23-07-2019
    Hi team,As I don't want to hardcode the URL so for that I have created an Option variable.I have created an option variable where i have given the value as one of the URL.I have used that option variable Variable in the personalisation block of MESSAGE CENTRE.But after publishing the template and te...

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    byRaulOcana
    23-07-2019
    Hi guys,I have this WF that is triggered by a query that reads a schema and sends the delivery. The point is that I have two deliveries (A and B) and I want that to send the A or B randomly. Since there is only 1 person by send, I don't know how to use the Split activity since it is based on segment...

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    byantoineb5376317
    23-07-2019
    Hello,I want to create a technical workflow to purge a service (subscription) every day. I tried some activity but it's look impossible. Maybe with a SQL activity and use truncate ? Do you have any solution or the good SQL to purge a specific service ? Thank you

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    darpan9935
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    bydarpan9935
    22-07-2019
    Hi,I have extended the nms:recipient schema to shl:recipient schema. Now I again want to extend the schema. So I am extending shl:recipient to xyz:recipient. I am able to do so but I am not able to see any data on data tab & the structure of schema. I am getting below error:Is it allowed to extend t...

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    connorl17954126
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    byconnorl17954126
    22-07-2019
    Hello,I have a created a new input form that will populate an extended table. I was wondering how and where does this input form get used? I noticed in the preview tab that you cannot enter data.Thanks for the help!

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    bynaveenj10058761
    22-07-2019
    Hi,I have deployed Litmus Inbox rendering package in Adobe Campaign classic tool.When I click on the 'Analyze' button I am getting the following error.Can you please let me know what is the root cause of this issue?--- delivery analysis ---Submitting job to the server09:04:29 - HTTP response error c...

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    bynaveenj10058761
    22-07-2019
    Hi,While enriching the formula I have defined a new column.Can you please let me know how can I access the new column in Adobe Analytics Workspace.There are only two classification variables set in Adobe Analytics for data connector (CID, BID); hence, I do not know where the value to this column wil...

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    byashleym1988
    22-07-2019
    Hi,I was wondering if someone could assist in showing me how I would go about seeing if a list is empty via workflow.If empty then I want to send template A to a seed list, if it has recipients then do action B.Thanks,Ash

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    bykatrin_p
    21-07-2019
    Hi,since the beginning of April we have an issue with our emails not displaying properly (just garbled up code is displayed) for patrons who have icloud.com/mac.com/me.com email addresses. The issue seems to only arise when the email is viewed via the app as the emails display fine on MAC when viewe...

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    byAalokitoaami
    19-07-2019
    I am doing some username password validation inside interaction.js file.I was on version 8860 and I was using decryptString(encPass.toString()) password and it was working fine.I am trying the same on 8891 version and the same code is not returning any value. I saw that the function is deprecated an...

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    bysantanub4981128
    19-07-2019
    Hi,I am using Adobe campaign classic v 7.0. I observed there is no activity to execute shell script which was available in v 6.0.Do you have any alternative method or activity in v7.0 to execute shell script?I want to add header and trailer to output file using shell script.Thanks for your support!!...

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    byHelenaRodriguez
    19-07-2019
    Please, I would like to check if Adobe officially support Salesforce API version 46.Thanks

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