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☕ Join us for our next Adobe Campaign Community Q&A Coffee Break, on Thursday, November 11th, 2021 with Anh Tran, Technical Consultant @ 8 am PT HERE ☕

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    Partha18
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    byPartha18
    18-12-2019
    Hi Team, We are using on premise hosted environment and now we i am unable to logon to our instance.Error message while logging in: SOP-330012 Empty return for method 'logon' of service 'xtk:session' Logs found in application server:Faulting application name: w3wp.exe, version: 8.5.9600.16384, time ...

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    byvipin_b_mittal
    17-12-2019
    Hi All, I want to identify custom build enums in xtk:enum schema. Any leads to this will be helpful ? Regards,Vipin

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    byjayeshb_jb
    17-12-2019
    Hello everyone, We are trying to dynamically add bins to a cube using enumerations (Reference : https://docs.adobe.com/content/help/en/campaign-classic/using/reporting/designing-reports-with-cubes/concepts-and-methodology.html#calculating-and-using-aggregates). What we want to do is when ever there ...

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    byithrewmypiefory
    17-12-2019
    There appears to be two ways to send a proof, but the proof results are different: 1) Create an email delivery, after saving you can send a proof using the "send a proof" button in the ribbon2) Check "Enable proof sending" in the delivery properties and after running workflow you can access the "Sen...

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    byJordi_Finestras
    17-12-2019
    I hava found in https://docs.adobe.com/content/help/en/campaign-classic/using/getting-started/connectors/adobe-analytics-data-connector.html the message "Adobe Analytics Data Connector is not compatible with Transactional messaging (Message Center)". What does this incompatibility mean? Not possible...

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    byjayakrishnant75
    16-12-2019
    Hi All Is there any option to reopen the resolved ticket in https://support.neolane.net/ ? Also how can i get permission to view resolved ticket in https://support.neolane.net/ dashboard ? RegardsJK

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    bybobc17055580
    16-12-2019
    I didn't receive the notifications and got error message (554 Blocked - see https://ipcheck.proofpoint.com/?ip=#IP#) from the delivery error log.I tried the website and it says not blocked by ipcheck. proofpoint. Does anyone have an idea how to fix this? Many thanks,Bob

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    byjtander
    16-12-2019
    Hi all, When I try to sent a delivery, from my sandbox, I get this error in the "mtachild.log" :2019-12-16 20:43:48.187+01 00002728 00002804 1 info log Starting an MTA child (pid=10024, tid=10244)...2019-12-16 20:45:44.108+01 00002728 00002804 1 info log ======== Deferred Queue (1) ========2019-12-1...

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    bymichaelr8873103
    16-12-2019
    Trying to build a report table show Opens / Clicks using something similar to the recipient delivery log 'RowId' Have built workflow using BroadLog, TrackingLog & Recipient tables, and complimentary data: RowId(GetDate([delivery/broadLogRcp/eventDate])).... but this generates the RowId of the BroadL...

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    byKlaster
    16-12-2019
    Hi, I have found that table NmsBroadLogRcp is updated in batches For ex. likeUPDATE NmsBroadLogRcp SET iStatus=:1, iMsgId=:2, tsEvent=:3, tsLastModified=cast(SYSTIMESTAMP as TIMESTAMP WITH TIME ZONE) WHERE iDeliveryId=:4 AND iStatus=:5 AND ROWNUM<=5000 I'm looking for solution how to manage batch si...

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    byMilan_Vucetic
    16-12-2019
    Hi everyone, I am playing with email attachments from local computer and it works fine when it is used on test environment as there exist only one app server.When it is used on production environment where exist two app servers and load balancer in front of them, attachment is uploaded only on one s...

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    byalexanderb67059
    15-12-2019
    Hi there, I am trying to import data from my Salesforce CRM into Adobe Campaign but there is no documentation on a key step of the configuration. My question is, how do I create a link/reconciliation/define identifiers across Campaign and Salesforce, so that I can import data for specific people? Fo...

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    bymichaelh7762985
    08-12-2019
    Hi everyone,I'm currently working with a transactional eDM using SOAP UI for testing. This particular eDM has three pieces of content which are supposed to render under certain circumstances.The fields which are driving this, however, only have one value and if this value is not passed via the API, ...

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    byKidRmann
    06-12-2019
    Hi,May someone help me to understand why in some case, the dashboard view doesnt work properly for particular research campaigns ? Do you have any informations about this kind of bug ?Thank you very much.

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    bytejashriw155148
    05-12-2019
    Hi,How to update schema using update data activity where input for update data activity should be result of javascript code?In the above workflow, I have created an expression emailAddress = "" and in the JS code sets the value for emailAddress.Used newly created field in update data activity as bel...

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    byRaulOcana
    04-12-2019
    Hi guys,Is there such an option or a "workaround" to check the behaviour a group of people (a list or a specific delivery) over other deliveries?So if I sent a Delivery #1. I want to check all the poeple of Delivery #1 across all future deliveries. And with check I mean, see Opens, Clicks, OPt-Outs,...

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    byconnorl17954126
    04-12-2019
    Hello all,Does anyone have an example of using the proxy override in the Server config file? I am using the following snippet below, and something isnt correct... maybe my wildcards? Any help would be appreciatedPS:I know my proxy is working perfectly fine because I can connect and send emails throu...

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    bysalvdangelo
    04-12-2019
    Hello all,I'm configuring my Offer module (space, category) but when deploying the offer space I'm getting the following error:XFR-180000 The file '/usr/local/neolane/nl6/datakit/eng/schema/.xml' does not exist on the server. Unable to load the document of identifier '' and type 'xtk:schema'.SOP-330...

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    byMilan_Vucetic
    04-12-2019
    Hi everyone,I am looking for similar function on AC for Crypto library.So, this piece of code should be adapted/translated to run on AC Classic:...const crypto = require('crypto');sig = crypto.createHmac('sha1', appsecret).update(text).digest('bin');...I have found this AC function below but not sur...

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    bymark_stiebel
    03-12-2019
    I'm attempting to create a handful of re-usable workflow blocks by using sub-workflow, but have come across a stumbling block when trying to pass a targeting dimension to the sub-workflow.Main workflow:Eligible Recipients query finds list of potential targets, then calls "Suppression Filter" workflo...

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    byhugol_vallejo
    03-12-2019
    Hi allJust wondering if it is really necessary to take a planned DB backup before applying a change to the recipient extended schema? DB is about 10M records, I would not want to lock it by the schema update We do have a planned backup/deployment in conjunction with Adobe in a few weeks but I need t...

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    byoscar_mendez
    03-12-2019
    Hi, when the user runs a workflow, at the end there is a delivery activity, after all the validation and approvals the workflow is complete, when you click in the Campaign dashboard to validate the deliveries, you can see your delivery mark as Finished (Green circle with the check icon), when you cl...

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    byjeremyasmith
    03-12-2019
    Hi,In our web apps we have some AC included code:var Timeline_urlPrefix='/nl/lib/timeline/', Timeline_parameters='defaultLocale=en'Is there anyway that we can override this easily, we have an included css library which when we have the nlsrc-ac245a... file loaded breaks the new library layout, but if we remove the nlsrc-ac245a.... library it works. We would want to remove the nl ...

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    bypradyumns539618
    27-11-2019
    Hi Team , does any know how do we connect to snow flake from AC ? I know there is no any connector yet at adobe .is there any other way to connect snow flake db from AC ? Thanks!Pradyumn

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    bymymerida
    27-11-2019
    Hi!I have reached out several times to Adobe for a possible demo via the 'Request Consultation' page, Twitter, and chat but have not gotten any response yet. Is there another way for me to get in touch with the Sales team? The intent is to understand the platform more through an actual demo and get ...

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    byPartha18
    27-11-2019
    Hi,In Adobe campaign classic > import standard package, there is an package called 'marketing Analytics'.Now where can I get the documents to learn about this.Like what is marketing analytics? what is its purpose? How can I use it with Adobe campaign classic?Please guide me the path where i can lear...

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    bythibaultb473199
    27-11-2019
    Hello everyone,Since this Monday, I have some issues with one particular RTM (ACCOUNT_ACTIVATION_FR) that refuses to be "processed" and stays in status "in process". Before that day, that RTM was working fine as seen on this screenshot below:Starting on Monday at midnight, this RTM refuses to pass t...

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    byblue_monkey1
    27-11-2019
    Morning all,I have a survey set up which customers can complete many times, however, I only want customers to complete this once,The date the customer has completed the survey first is stored in a field in the database. I want to use this field so that if it is populated a different page is displaye...

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    bysalvdangelo
    27-11-2019
    Hello all,I have a scheduled workflow containing a File transfer put inside a cycle (30 iterations): the File transfer is executed 30 times with a different server path but the same external account.After some iterations I get this error in the File transfer:My idea is that, since the workflow is ru...

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    byDerek1092
    26-11-2019
    I am getting the above error when attempting to open Adobe Campaign Classic - Client Console. I have checked the Roaming folder and I do have Neolane\NL_5\nlclient\ directory. I have nothing in the nlclient folder. I have tried to re-install the client on my machine and am still receiving the same e...

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