Attaching a dynamic attachment (from a DMS) to a message center email

Question

Hi experts,

I am trying to put my head around a requirement where we need to fetch and attach a file (.pdf) to an email delivery from the message center.

The file itself resides inside a DMS (document management system), and is not available publicly (cannot be accessed simply by a URL).

The only way the DMS provides access to a file is via a REST call, where the document ID is passed in the request parameter. The response from the DMS is not a URL, but the whole PDF file itself.

Now, I am struggling to make this work because I am not sure how and where to write some script (if possible at all) that retrieves the PDF via that REST call, saves it somewhere on the message center instance, and then attaches it to the email.

Any pointers/examples are highly appreciated.

Thanks,

Ishan

Jonathon_wodnicki · Accepted Answer

Hi,

As with all things Message Center, the solution lies in the question 'is a 30 second delay acceptable'?

If what you're doing here is attaching receipts to order confirmations, probably fine to wait 30 seconds.

In which, do this:

Spool requests to marketing instance instead of to Message Center
Create a campaign that polls request table for unresolved requests every 30 seconds
Depending on volume, send one at a time per recipient (easiest) or batch them
Mark requests as resolved in table

Do not do this (I worked at a client that was sold this):

Install AEM forms
Install AEM
Install Message Center
Wait until project is cancelled

Thanks,

-Jon

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