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J
J2021
June 26, 2024
Solved

API Call Error

  • June 26, 2024
  • 1 reply
  • 948 views

Hi all,

 

I'm trying to establish an API connection but I'm getting this error message:

The URL '(i removed the URL for privacy reasons)' that the script is trying to access is not part of the authorized addresses in urlPermission (serverconf.xml)

 

I found an earlier answer here in the community that suggested editing the serverconf.xml on my local computer in the C:\Program Files (x86)\Adobe\Adobe Campaign Classic v7 Client\conf . But the only serverconf.xml file i can find is located in C:\Users\Username\AppData\Roaming\Neolane\NL_5\nlclient\.cache-enu\xtk\schema.. There are no other folders with files that start with serverconf

 

How can i make this API connection?

 

Thx 🙂

 

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Best answer by SorenDP

HI @j2021! 

We usually allow url's in Adobe Campaign Control panel: 

 

Here we simply add URL's that are then whitelisted for external communication. Not sure if it is a hosting specific thing? but maybe it helps

 

1 reply

S
SorenDPAccepted solution
Level 4
June 26, 2024

HI @j2021! 

We usually allow url's in Adobe Campaign Control panel: 

 

Here we simply add URL's that are then whitelisted for external communication. Not sure if it is a hosting specific thing? but maybe it helps

 

    J
    J2021Author
    June 26, 2024

    oohh thank you! 

     

    I'll try it out 🙂

    vraghav
    Adobe Employee
    vraghavAdobe Employee
    Adobe Employee
    June 27, 2024

    @j2021 the response given by @sorendp is the right answer. I just wish to add, the solution you have read is to be applied on the server side.

    The place where you are looking on your machine is path for client.

     

    Question to ask? The campaign instance on which you are testing the api, where is it hosted?

    Local instance: You will have to manually edit the config-<instance>.xml file inside the /nl/conf directory of your machine where Campaign is installed. You will not have control panel in this case.

     

    Hosted On-Prem: Follow the same steps as above but you will have to contact the system admin who manages the server where campaign is installed. Again there will be no control Panel there

     

    Hosted by Adobe: Gain access to control panel and perform a self service. Here is the detailed documentation on how to make the change https://experienceleague.adobe.com/en/docs/control-panel/using/instances-settings/url-permissions

    If you do not have access to Control Panel, a Product admin or a Sys admin on Adobe Admin Console for your marketing org, should be able to grant you the required access.

     

    Hope this helps.

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