Alert activity

[Jayan_Sk]

I am trying to use the alert activity but I am getting an error saying that the record does not exist in database. I have added the operator to the workflow execution group.

I have attached the error screenshot.

[Marcel_Szimonisz · Accepted solution]

Hello @Jayan_Sk,

each alert uses OOB delivery template, I have experienced same error when:

• move packages from environment to environment. -> you just need to pick up the template again
• you do not have necesarry rights -> ask for rights
• indeed it does not exist -> create new one
  
  

   

Marcel Szimonisz

MarTech Consultant
for more tips visit my blog
https://www.martechnotes.com/

[Jayan_Sk]

Thank you @Marcel_Szimonisz . Its working now

[Marcel_Szimonisz]

what was the problem @Jayan_Sk ?

[Jayan_Sk]

I added the delivery template, so it is working now