Expand my Community achievements bar.

Submissions are now open for the 2026 Adobe Experience Maker Awards

AEM Email template in message center

Avatar

Level 1

Is it possible to sync an AEM email template for a transactional message in Message Center? I don't see documentation one way or another. This would be for a real-time event triggered campaign.

1 Reply

Avatar

Community Advisor

Hi @gbowe ,

Yes, you can sync AEM template in transactional message by configuring the AEM account in transactional delivery template properties. The steps to configure and Synchronize / Desynchronize is same as how we configure AEM template in normal campaign delivery configuration.

ParthaSarathy_0-1763112978957.png

For editing the HTML, If you Desynchronize and Synchronizing the delivery template, make sure to publish the transactional message delivery template.