Adobe Campaign - Web Approval Webpage Not Loading

[Maliha27]

Description of Issue: Adobe Campaign Classic - Web Approval Not Loading

When an approver is assigned and a campaign is executed, the approver receives an email with a link to the Adobe web browser to approve the delivery. The link takes user to a page that never loads (tried in Internet Explorer and Google chrome).

Thanks,

Maliha

[Jonathon_wodnicki · Accepted solution]

Hi,

Set the external-facing instance URL in the deployment wizard.

I.e. instead of using http://localhost for external-facing URL, use https://<instance hostname>

Thanks,

-Jon