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SOLVED

Adobe Campaign - Web Approval Webpage Not Loading

Maliha27
Level 1
Level 1

Description of Issue: Adobe Campaign Classic - Web Approval Not Loading

When an approver is assigned and a campaign is executed, the approver receives an email with a link to the Adobe web browser to approve the delivery. The link takes user to a page that never loads (tried in Internet Explorer and Google chrome).

 

Maliha27_0-1601907934970.png

 

 

Thanks,

Maliha

1 Accepted Solution
wodnicki
Correct answer by
Community Advisor
Community Advisor

Hi,

 

Set the external-facing instance URL in the deployment wizard.

I.e. instead of using http://localhost for external-facing URL, use https://<instance hostname>

 

Thanks,

-Jon

View solution in original post

1 Reply
wodnicki
Correct answer by
Community Advisor
Community Advisor

Hi,

 

Set the external-facing instance URL in the deployment wizard.

I.e. instead of using http://localhost for external-facing URL, use https://<instance hostname>

 

Thanks,

-Jon

View solution in original post