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SOLVED

Unable to login via client console - error -Cannot load Navigation interface defination

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Level 1

Hi all.,

 

Suddenly I am not able to login into my dev environment getting this new kind of error - please let me know if anyone is familiar with this issue. Cannot Load Navigation interface Defination . from same console I am able to login into PROD instance.

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1 Accepted Solution

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Correct answer by
Employee Advisor

If the soft clear doesn't work try the hard cache clear.  Please see the doc below for the steps:

 

https://docs.adobe.com/content/help/en/campaign-classic/using/getting-started/starting-with-adobe-ca...

 

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2 Replies

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Community Advisor

Hello @mohammedo844240 ,

 

Go to File and Clear local cache and check if this fixes the issue.

 

Thanks,

Manoj

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Correct answer by
Employee Advisor

If the soft clear doesn't work try the hard cache clear.  Please see the doc below for the steps:

 

https://docs.adobe.com/content/help/en/campaign-classic/using/getting-started/starting-with-adobe-ca...