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Welcome to the Adobe Audience Manager Community

Gaurang

Community Manager

25-03-2018

You've come to the best place on the web to connect with Adobe’s Audience Manager practitioners, both inside Adobe and from our customer and partner base. This guide will help you get started and make sure you get the most out of your community experience!

The First Step is to Join Us

If you have not already done so, tap or click ‘Sign In’ in the upper-right of the community, then log in with your Adobe ID.  If you do not have an Adobe ID, you'll have an opportunity to create one after you click Sign In.

After you've signed in, make sure you Introduce yourself.

Understand the Adobe Audience Manager Ecosystem

Is a data management platform (DMP) that helps you to build unique audience profiles so you can identify your most valuable segments and use them across any digital channel.

Get the basics correct through knowledge guides. Bookmark the links for learning Audience Manager basics from experts.

Implementation guides – A step by step guide to implement Adobe Audience Manager.

Getting started Video tutorials – Learning is even easier. These videos will help you get through the basics of Audience Manager from the roots.

Product Documentation – A smart guide detailing all things Audience Manager.

Still, have a question?

You're already in the right place. We've gathered a group of practitioners and Adobe experts right here in the community for you. We have product managers, evangelists, engineers, consultants, and support agents all here in the community from Adobe. We've also got industry practitioners here from all backgrounds and skill levels.

Start posting your questions to our dedicated Audience Manager Community. Remember, no question is a "dumb" question. If you have the question, there are likely three others with the same question.

Learn to be a Stand-Up Citizen of Our Community

There aren't too many rules in our community, but we do have a few. These guidelines will help ensure you and everyone else has a good time while using the community. Here is a short list of our community guidelines:

  • DO NOT share confidential information. The Audience manager community is a public forum. We recommend not to share your account details and other credentials while posting a query.
  • When you ask a question, make sure you follow up on any replies. The Experience Cloud community isn't like your typical online community. Here we maintain a very high solve rate. If you ask something, we’re going to work with you to at least point you in the right direction if not answer it. Once your question has been answered, make sure to mark the answer you feel was best as correct. This helps us to close out the question and lets other struggling with the same issue find a solution quickly.
  • Give credit where credit is due! If you're browsing a thread and you read something great, make sure you like the reply and mark it helpful. This ensures our community members are getting the credit they deserve. Remember most of our community members are practitioners just like yourself, they are usually helping out on their own time. Giving positive feedback on a reply/thread also helps others know where to look if they're just skimming the thread.
  • Help us be the best we can be! The community is the official place to request features for Audience Manager. Share your ideas in Adobe Audience Manager Ideas section. There you'll be able to vote on ideas and suggest some of your own.
  • Pay It Forward! Don't be that guy/gal. If someone has helped you out in the community, be sure to try and help someone else. If you experience an issue with our products, it's almost a certainty that someone else will too. Our products are complex - we're doing our best to make them as easy to use as possible, but there are bound to be some hang-ups along the way.

Additional Resources

Getting Started on the Forums(Creative Cloud)

Forum FAQs

Forum Guidelines and Tips

How to Get Involved and Help Others

Forum Success Guide- how to efficiently use the forums

Community User Manual

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