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SOLVED

Cancellation of my auto annual subscription

asrara36834177
Level 1
Level 1

Hello Guys

I'm no longer using Adobe Illustrator and Acrobat pro. I tried my best to cancel my subscription, but it seems they made it so hard to cancel it intentionally. Seriously, there is no cancellation button, and I'm supposed to got to the customer support page to cancel it. And when I search for the cancellation method it guides me to the same page.

This is very misleading and annoying..

Please help me cancel my subscription...

1 Accepted Solution
John_T_Smith
Correct answer by
Level 2
Level 2

This is a public forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

View solution in original post

1 Reply
John_T_Smith
Correct answer by
Level 2
Level 2

This is a public forum, not Adobe support... click below to contact Adobe staff to help

While the forums are open 24/7 you may not contact Adobe support at all times

Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

View solution in original post