AAM - Ability to configure data back-up and recovery for data | Community
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December 14, 2017
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AAM - Ability to configure data back-up and recovery for data

  • December 14, 2017
  • 1 reply
  • 1661 views

Hi,

Adobe Audience Manager stores audience data somewhere, may be in a database.

How to configure automatic data back-up and recovery of data?

In case this feature is not available, how to deal with the situation, where the AAM data store crashes and the data is lost?

Appreciate your support.

 

Thanks,

Rama.

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Best answer by Varun_Kalra

Hi Rama,

You can refer to our help article : Data Security and Privacy

Since AAM is a SaaS, and it cannot be installed and managed in your environment wholly. So, data is collected stored and processed on AAM's servers.
Also, you can have the data collected by AAM on your web properties to be exported and can have that at your place and can re use that data or use that for reports. You will have to contact AAM support or your AAM consultant to create an export.

If there is any specific question related to data security, then you can contact AAM support and all the details will be provided to you.

Thanks,

Varun Kalra

1 reply

Varun_Kalra
Varun_KalraAccepted solution
Level 9
January 12, 2018

Hi Rama,

You can refer to our help article : Data Security and Privacy

Since AAM is a SaaS, and it cannot be installed and managed in your environment wholly. So, data is collected stored and processed on AAM's servers.
Also, you can have the data collected by AAM on your web properties to be exported and can have that at your place and can re use that data or use that for reports. You will have to contact AAM support or your AAM consultant to create an export.

If there is any specific question related to data security, then you can contact AAM support and all the details will be provided to you.

Thanks,

Varun Kalra

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