Workspace PDF-Reports not shown properly

[#1]

Hi,

since a couple of days I'm facing problems when sending out Workspace-Reports as PDF.

Instead of getting the whole reports, I receive more like a screenshot, where scrollbars of the panels are shown (which are not usable obviously, hence i can't see the whole tables). Sometimes i dont even get the full report but just one page where the other panels are missing.

Is anyone having the same issues?

regards

Radoslaw

[#2 · Accepted solution]

Hi,

The issue here might be specific to your scenario and hence the optimal way to get this issue analyzed is through Adobe ClientCare. If you are a Supported User, you will be able to open a ticket by sending a mail to <clientcare@adobe.com>.

If you are not added as a Supported User, ask any of the Supported Users in your organization to open a ticket on your behalf and copy you in the thread.

[#3]

Try to expand/collapse the specific tables. Or collapse them, save, expand them again, save and try to download the report. This was the solution in my case.

[#4]

I have the exact same issue. I get a one pager that seems like a screenshot of the top of the workspace project. A bit silly that there is no decent way to get an export in Workspace...