Adobe Analytics documentation says a new visit is calculated when: 2500 hits: If a user generates a large number of hits without starting a new session, a new visit is counted after 2500 image requests. Is this specifically image requests or all hits? It is hard to tell in this statement above. Can someone help clarify?

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celrod

Solved

When is a visit ended? 2500 hits or image requests?

Forum|Forum|3 years ago
February 9, 2023
3 replies
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Adobe Analytics documentation says a new visit is calculated when:

2500 hits: If a user generates a large number of hits without starting a new session, a new visit is counted after 2500 image requests.

Is this specifically image requests or all hits? It is hard to tell in this statement above.

Can someone help clarify?

Analytics

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Best answer by MattCoen

By default a visit is over after 30 minutes of inactivity or at Midnight (when a new day starts). The hits limit may be BOT related. 2,500 is a lot of hits if a human is initiating them.

Jennifer_Dungan

Community Advisor and Adobe Champion

Can you post a link to the documentation you found this on? But essentially all tracking requests (at least with the normal AppMeasurement.js method) are image requests.. requests are essentially calling a 1x1 pixel image, with query string or post parameters...

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celrodAuthor

Hey Jennifer, here is the link: https://experienceleague.adobe.com/docs/analytics/components/metrics/visits.html?lang=en

Essentially I need to know if the 2500 is any hit or specifically image requests.

Thanks!

MattCoenAccepted solution

Level 2

By default a visit is over after 30 minutes of inactivity or at Midnight (when a new day starts). The hits limit may be BOT related. 2,500 is a lot of hits if a human is initiating them.