Expand my Community achievements bar.

SOLVED

What is the US Customer Care Number for Adobe Analytics?

Avatar

Level 1

Why is it getting harder and harder to find the contact us number for Adobe Marketing Analytics? It used to be very visibly shown at the bottom of SiteCatalyst.

1 Accepted Solution

Avatar

Correct answer by
Community Advisor

You can find it under help >> customer care.

Here are all the numbers : 

                                                                  
Americas EMEA APAC
U.S.1-800-497-0335Denmark(+45) 802 06017Australia(+61) 1-800-358683New Zealand (toll)(+64) 0508614264
US AEM only1-866-335-2256France(+33) 0805-540755China(+86) 108004400548Philippines (toll)(+63) 180014410660
Canada1-800-497-0335Germany(+49) 0800-7522581Hong Kong(+852) 30713107Singapore(+65) 18008185220
  Italy(+44) 800 919224India(+91) 0008004402107South Korea(+82) 0805170880
  Sweden(+46) 0200 810330Japan(+81) 01200-71300Taiwan(+886) 0800666381
  UK(+44) 0800 169 0454Malaysia (toll)(+60) 1800220120

View solution in original post

3 Replies

Avatar

Correct answer by
Community Advisor

You can find it under help >> customer care.

Here are all the numbers : 

                                                                  
Americas EMEA APAC
U.S.1-800-497-0335Denmark(+45) 802 06017Australia(+61) 1-800-358683New Zealand (toll)(+64) 0508614264
US AEM only1-866-335-2256France(+33) 0805-540755China(+86) 108004400548Philippines (toll)(+63) 180014410660
Canada1-800-497-0335Germany(+49) 0800-7522581Hong Kong(+852) 30713107Singapore(+65) 18008185220
  Italy(+44) 800 919224India(+91) 0008004402107South Korea(+82) 0805170880
  Sweden(+46) 0200 810330Japan(+81) 01200-71300Taiwan(+886) 0800666381
  UK(+44) 0800 169 0454Malaysia (toll)(+60) 1800220120

Avatar

Level 1

You should update your outbound phone number from your call center.  clearly the caller ID is incorrect... 

JamesSm2_2-1699639519577.png

 

Avatar

Employee Advisor

I should add that you'll want to make sure you're a supported user before contacting Customer Care. Additional info on supported users can be found here:

http://microsite.omniture.com/t2/kb/en_US/analytics/kb/supported-users.html