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SOLVED

Web Hierarchy Tiers are duplicated in the report with the colon to differentiate at the end

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Level 1

Hi Fellas,

 

We have been experiencing a weird issue(Screenshot attached), the web hierarchy(Categories) tier names are repeating and we have checked for duplicates there are none. Has anyone come across this?

 

ramakannan_0-1675808525233.png

 

1 Accepted Solution

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Correct answer by
Level 3

A clue (or the culprit) will likely reside in whatever code (JS?) is producing the hierarchy text, particularly where the use of a colon is involved.

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2 Replies

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Correct answer by
Level 3

A clue (or the culprit) will likely reside in whatever code (JS?) is producing the hierarchy text, particularly where the use of a colon is involved.

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Community Advisor

Yes, the best thing would be to investigate the code that is setting the dimension.

 

You can try breaking the values with the colon by page name, or custom link, or other standard values (anything that might help you determine which pages or actions might be setting the rows with issues). This may help you to track down which rule is setting the values and then make adjustments.

 

Good luck!