Video views total vs 25%-50% etc.

[wap_teama808781]

Hello, I extracted some data on Video Views from a workspace. The totals of video views is lower than the sum you get when looking at the 25%, 50%, 75% and 100% percentages. The percentage values equal more than the video views number (1,143 rather than 1,042). 

Is this a bug or any reason why it is like that? 

[yuhuisg]

This really depends on your implementation, in particular, how the Video Views e100 success event is tracked. You will have to look into that by yourself.

Assuming that this Video Views e100 success event is tracked when a video starts being watched, i.e. the very first time the "Play" button is pressed, then your report looks correct, i.e. Video Views e100 should have the biggest number and all of the others should be smaller than that (since you can't reach a percentage milestone without playing the video in the first place).

[Jennifer_Dungan · Accepted solution]

Technically, if your video has a progress bar, users can scrub back and forth and hit the % complete zones multiple times per "video view", or skip a mark completely... but for the most part, @yuhuisg is correct, during a standard "video view" in order to reach 100% users must have also hit the 75%, to get to 75% they must have hit 50%, and to hit 50% users must have hit 25% mark.... adding the % values together would cause duplication..... 

Everyone in the 50% complete group should also be is also in the 25%.. but not everyone who hit 25% would have made it to the 50% mark - this is why the numbers fall off the "farther into the video"