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SOLVED

user sees dim screen when logging in - cannot get past the overlay

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Level 1

I have one user who  sees dim screen when logging in - cannot get past the strange overlay.  I'm guessing it is an error which the welcome box but it's consistent across all browsers.   I can login fine.   I've tried to login as the user and it happens on my machine.  see screenshot.

1 Accepted Solution

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Correct answer by
Employee Advisor

Hi Jason,

Is this issue persisting, have you tried clearing Browser cookies and cache?...this sometime cause such issue.

Regards,

Ankit Sharma

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1 Reply

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Correct answer by
Employee Advisor

Hi Jason,

Is this issue persisting, have you tried clearing Browser cookies and cache?...this sometime cause such issue.

Regards,

Ankit Sharma