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Unspecified Values Increase | Post webSDK migration due to Adobe Target calls

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Level 1

Hi Team,

We've migrated to webSDK and sending data to Adobe Analytics. Adobe Target also implemented through webSDK.

While sending data to Edge Network, Adobe Target "decision proposition" call triggers prior to "Analytics page load" call. The decision proposition call has some "data object" analytics attributes append which implemented in "webSDK extension" and this Target call is reaching Adobe Analytics.

Issue - Post webSDK migration, the eVar "unspecified" values spiked up for the Page load related metrics(unique visitors visits, and page views).
We've reached Adobe Team and they concluded due to "Adobe Target decision proposition call" reaching Analytics we are seeing spike in "unspecified" values count. To avoid that situation the Adobe Team hasn't suggested any solution to us.

How to make sure the "unspecified" values for the Pageload metrics are not spiking due to Target, any solutions or suggestions.

Thanks 





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4 Replies

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Community Advisor

Hi @SravaniRa1 

in your send event action, you can use guided events that should make sure that the request only ends up on either target or analytics.

https://experienceleague.adobe.com/en/docs/experience-platform/tags/extensions/client/web-sdk/action...

 

bjoern__koth_0-1739915613907.png

These guided events should make sure that payload fields that implicitly end up in Adobe Analytics are dropped.

 

Ultimately, your devs must/should make sure that the calls contain only the data that is meant to be part of the call.
For the data part you mention, they could for instance take two different Web SDK "Variable" Data Elements, one for Target and one for Analytics.
And in the request to target make sure to choose the Target-only Variable Data Element.

bjoern__koth_0-1739915822467.png

 

Cheers from Switzerland!


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Level 1

Thanks for the response. Please find the below configurations of the Target rule
Events - Adobe Experience Platform - send event complete
Actions -> 

1) AEP webSDK -> Apply Propositions

2) AEP Platform WebSDK -> Send Event -> decision proposition display type(no Data variable used)

Still this call is reaching analytics because we have some variables configurations under "WebSDK Extension" and causing spike in "unspecified" values of eVars.

 

Enabling the "guided events" and selecting "Request Personalization" makes the call to get drop from not reaching Analytics and the "unspecified" spike in eVars would get sorted?
Please confirm.

Thanks

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Administrator

Hi @bjoern__koth,

Can you please help @SravaniRa1 further with their query?

Thanks!



Sukrity Wadhwa

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Community Advisor

Hi @SravaniRa1 

that should do the trick. Please give it a try.

Cheers from Switzerland!