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Unable to filter out "(Low Traffic)" item via "Always Exclude" field

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Level 1

Until this past week, we were able to filter out the "(Low Traffic)" item from data tables by using the "Always Exclude" field in the advanced search mode of the filter option. Now Workspace returns an error saying "One of the segments or the search in this visualization contains a text search that returned too many results. Please narrow the text search criteria and try again."

 

Even if we click on the "x" next to "(Low Traffic)" in the results list, the issue persists.

 

Screenshot 2024-09-12 at 10.04.26 AM.png

 

Screenshot 2024-09-12 at 10.06.17 AM.png

 

1 Reply

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Community Advisor and Adobe Champion

Honestly, this sounds like a bug. I just tested with one of my report suites on a couple dimensions, and it did let me filter out "Low Traffic" using always exclude. I would suggest checking a couple other dimensions to see if it happens with others and have a couple different users try. If the issue persists, reach out to client care, they might be able to help you figure out why it's happening.