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May 19, 2021
Question

Tracking double visits after setting Experience Cloud ID under cookie policy acceptance

  • May 19, 2021
  • 0 replies
  • 762 views

Hello,

 

I had set the Experience Cloud ID under cookie policy acceptance (GDPR) because of the targeting nature of AMCV and AMCVS cookies set by this service.

 

When I land on a webpage, the AA pageview is correctly tracked without "mid" param and the session (visit) is open.

After the cookie policy acceptance, all next events (track links) and pageviews are tracked with the mid param correctly set but it seems that it starts a new visit.

 

Have you ever seen this behavior before? How can it be fixed without setting all AA under cookie policy acceptance?

 

 

Thanks in advance,

Andrea

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