track abandonment and returns

[dimka1980]

Hey guys,

Need some help: I am trying to see what is the best way to see if my donation form were left incompleted and then visitor came back and complete the form in 30, 45, 90, 120 days?

Is there a way to track that? How?

Thank you

[devinderbanga · Accepted solution]

Hi

There are two ways that i can think of are as follows :

1. You can extend the cookie expiry time and set a new cookie which could be parsed to site catalyst as eVar with respect to the another eVar which hold the userID.

2. You can store UserID with the date in another variable . Later on you can pull data in excel and manipulate according to it.

Regards

Devinder