Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

System is unable to deliver report to FTP

Avatar

Level 1

Report is queued via API successfully, but is not delivered to specified FTP server (ec2-52-57-141-11.eu-central-1.compute.amazonaws.com)

{

"reportID":1019055580

}

Response is:

{

"error":"warehouse_request_failed",

"error_description":"Warehouse request failed",

"error_uri":null

}

1 Accepted Solution

Avatar

Correct answer by
Employee Advisor

Hi Mihail, we'd want to see the entire request to determine what the issue is. I would recommend having a Customer support delegate​ contact Customer Care and include the full API request used. The agent will be able to tell exactly what is wrong for a resolution.

View solution in original post

1 Reply

Avatar

Correct answer by
Employee Advisor

Hi Mihail, we'd want to see the entire request to determine what the issue is. I would recommend having a Customer support delegate​ contact Customer Care and include the full API request used. The agent will be able to tell exactly what is wrong for a resolution.