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Set up Adobe Analytics for split cart

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Level 1

Hi Everyone,
I need to set up Adobe Analytics through Launch to track a split cart. This means that when I check out, I have 3 options:
ship product to home
ship product to the store
pick-up product at the store

I need to identify the cart is split vs. not (ok, easy enough to do), but of the splits, how many people sent a product to a home or store or chose to pick up from the store. 

Would the merchandising binding event work in this instance? Should I set up multiple eVars for each "delivery" scenario? (I'm trying to stay away from numerous eVars.)

 

Thanks so much!

 

 

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1 Accepted Solution

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Correct answer by
Level 8

@Vam27 - You're on the right track with merchandising eVars, but I would suggest the product syntax over event binding. 

Consider the following example where I include all three shipping options (ship to home, ship to store, pick-up in store) in a single purchase/transaction. You'll note that I'm including event1 as a metric to capture shipping cost (configured as a currency event) and eVar1 as the shipping method (configured as a last touch merchandising eVar set to product syntax):

 

s.products = "cat1;prod1;2;19.98;event1=9.99;eVar1=ship-to-home" +
  ",cat2;prod2;2;19.98;event1=0;eVar1=ship-to-store" +
  ",cat3;prod3;2;19.98;event1=0;eVar1=pick-up-in-store";
s.events = "purchase,event1";

When I view these reports, I'll see that each product (prod1, prod2, and prod3) sold a quantity of 2 for a total of $19.98 and prod1 also had $9.99 in shipping costs. I can also use the eVar1 report to identify the number of orders that were shipped to home the customer's home or to the store for pick up. If I want to see which products were shipped to store, I could simply break that line item down by the product report.

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4 Replies

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Community Advisor

Just a gentle reminder. An evar is not limited to have 1 designation.

 

SO if your evar is #96 for example "cart spit"

You could make the evar still be the same number but you have 3 versions of it:

 

cart split - ship product to home
cart split - ship product to the store
cart split - pick-up product at the store

 

this way you don't need 3 multiple unique evars,  just 1 is needed but value changes  based on users selection criteria.

 

Hope this helps.

 

Avatar

Correct answer by
Level 8

@Vam27 - You're on the right track with merchandising eVars, but I would suggest the product syntax over event binding. 

Consider the following example where I include all three shipping options (ship to home, ship to store, pick-up in store) in a single purchase/transaction. You'll note that I'm including event1 as a metric to capture shipping cost (configured as a currency event) and eVar1 as the shipping method (configured as a last touch merchandising eVar set to product syntax):

 

s.products = "cat1;prod1;2;19.98;event1=9.99;eVar1=ship-to-home" +
  ",cat2;prod2;2;19.98;event1=0;eVar1=ship-to-store" +
  ",cat3;prod3;2;19.98;event1=0;eVar1=pick-up-in-store";
s.events = "purchase,event1";

When I view these reports, I'll see that each product (prod1, prod2, and prod3) sold a quantity of 2 for a total of $19.98 and prod1 also had $9.99 in shipping costs. I can also use the eVar1 report to identify the number of orders that were shipped to home the customer's home or to the store for pick up. If I want to see which products were shipped to store, I could simply break that line item down by the product report.