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jezwn
jezwn
Level 5
October 4, 2020
Solved

Rule not firing onchange event

  • October 4, 2020
  • 2 replies
  • 3074 views

I've added the event Core - Data Element Change and in custom code consoling it out. The data element name is 'form Abandonment' and js object is digitalData.form.formAbandonment
if(digitalData.form.formAbandonment != ""){
console.log("Refresh case:"+_satellite.getVar("form Abandonment"));
return true;
} else {
console.log("Not updated");

return false;
}

I tried consoling out the same value in datalayer and I'm getting the right values for both js and satellite object. The formAbandonment is set on unload event.
$(window).on( "unload", function() {
formArray['formAbandonment'] = fieldName;
});
)};

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Best answer by yuhuisg

What is most likely happening is that there's a "race condition" between when your digitalData.form.formAbandonment gets set vs when the browser has already unloaded and is navigating to the next page. You can verify if this is the case with the Adobe Experience Platform Debugger's Events panel.

With window's unload function, one "trick" I've used that works pretty consistently is to perform the Rule's action within a condition. Basically, run the action's custom code in a condition, and make sure the last line is "return true;".

2 replies

yuhuisg
Community Advisor
yuhuisgCommunity AdvisorAccepted solution
Community Advisor
October 4, 2020

What is most likely happening is that there's a "race condition" between when your digitalData.form.formAbandonment gets set vs when the browser has already unloaded and is navigating to the next page. You can verify if this is the case with the Adobe Experience Platform Debugger's Events panel.

With window's unload function, one "trick" I've used that works pretty consistently is to perform the Rule's action within a condition. Basically, run the action's custom code in a condition, and make sure the last line is "return true;".

jezwn
jezwnAuthor
Level 5
October 4, 2020

The event is not getting triggered at all it seems to be. No traces in the debugger. Yeah I've used some condition in rules action but since the data element change is not triggering it isn't working. Also the browser unload only happens after every line inside it's executed. Even I tried with a delay after variable set in js, still the same.

jantzen_b
Adobe Employee
jantzen_bAdobe Employee
Adobe Employee
December 3, 2020
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