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SOLVED

RSiteCatalyst: Timing out related to "Major Issue in Data Science."?

sharonf46201481
Level 1
Level 1

I've been using RSiteCatalyst for over two years specifically for calculated metrics which can not be pulled via data warehouse.
I'm running into the same problem for the last week. Some runs when they work take 24 hours to run instead of the more typical 3-6 hours

Typically I am creating 10-17 data frames each with between 15-20 calculated metrics, I've paired back to just metric for 1 day-same problem to test it.

Example
Desktop <- QueueOvertime(RS, date.from = start, date.to = today, metrics = c("id Redacted1 ", #Metric Name Redacted 1 "id_Redacted2", #Metric Name Redacted 2 "id_Redacted3", #Metric Name Redacted 3 "id_Redacted4", #Metric Name Redacted 4 "id_Redacted5", #Metric Name Redacted 5 "id_Redacted6", #Metric Name Redacted 6 "id_Redacted7", #Metric Name Redacted 7 "id_Redacted8", #Metric Name Redacted 8 "id_Redacted9", #Metric Name Redacted 9 "id_Redacted10",#Metric Name Redacted 10 "id_Redacted11", #Metric Name Redacted 11 "id_Redacted12",#Metric Name Redacted 12 "id_Redacted13",#Metric Name Redacted 13 "id_Redacted14",#Metric Name Redacted 14 "id_Redacted15 ",#Metric Name Redacted 15 "id_Redacted16",#Metric Name Redacted 16 "id_Redacted17",#Metric Name Redacted 17 "id_Redacted18",#Metric Name Redacted 18 "id_Redacted19",#Metric Name Redacted 19 "id_Redacted20" #Metric Name Redacted 20 ), segment.id = ("id redacted" #Desktop ), date.granularity = "day")

Error in ApiRequest(body = toJSON(request.body), func.name = "Report.Get", :
ERROR: max attempts exceeded for https://api5.omniture.com/admin/1.4/rest/?method=Report.Get

I note Adobe's status page https://status.adobe.com/# lists Major Issue in Data Science.

1 Accepted Solution
Gigazelle
Correct answer by
Employee
Employee

Here's all the API responses you'd get from pinging Adobe servers directly:

analytics-1.4-apis/errors.md at master · AdobeDocs/analytics-1.4-apis · GitHub

Unfortunately the 'max requests exceeded' isn't on the list, which leads me to believe it might be a RSiteCatalyst-specific error.

Perhaps if I summonrandyzwitch​ to the thread he can provide input, but he hasn't logged in to the forums in a very long time, so I can't guarantee anything.

View solution in original post

3 Replies
Gigazelle
Employee
Employee

There's a distinct possibility they were related. Are you still getting the error message?

sharonf46201481
Level 1
Level 1

Unfortunately it is still timing out after 120 runs.  The RSiteCatalyst community is so small I'm struggling to find any troubleshooting answers even on GitHub https://github.com/randyzwitch/RSiteCatalyst/issues/241or Stack overflow https://stackoverflow.com/questions/46276766/r-3-4-1-intelligent-use-of-while-loop-for-rsitecatalyst...

Gigazelle
Correct answer by
Employee
Employee

Here's all the API responses you'd get from pinging Adobe servers directly:

analytics-1.4-apis/errors.md at master · AdobeDocs/analytics-1.4-apis · GitHub

Unfortunately the 'max requests exceeded' isn't on the list, which leads me to believe it might be a RSiteCatalyst-specific error.

Perhaps if I summonrandyzwitch​ to the thread he can provide input, but he hasn't logged in to the forums in a very long time, so I can't guarantee anything.

View solution in original post